Updated 5/19/2025
As an ad agency, you have a commitment to your clients to advertise open positions on their behalf. Part of this process is ensuring your clients are represented accurately in any job postings. This includes displaying the client's logo and a profile of their company when requested. We want to make sure you are set up for success in this endeavor, which begins with how your account is initially created.
Your first step is to have your own account and with the New Users Create an Account form and set the Organization Type to Ad Agency:
At the same time, you can request your client create their own employer account, with Organization Type set to Employer under the Organization Type. This is important as it allows your client to load their own company info, logo, and profile. You can then use this loaded info in your future ads for them!
Once your account and your client's account are both created, you will need to add your clients to your account so that you can begin advertising on their behalf.
- Go to the Employers at the top page and in the drop down go to My Clients
- Click the button the say Add New Client
- In the drop-down box, select the option that says "Client":
Enter the email address of your client, and then click verify address. If the system finds an account it will ask you to review the company this email is connected to.
If you had not asked your client to create their own account, this step will quick create them an account based on the email address you enter. It is recommended to have them set their account up ahead of time, though, as quick-created accounts will not have the employer branding such as logo and company profile.
You will be asked to provide:
1. Company Name of your client
2. First name of your client
3. Last name of your client - Once the account has been verified or created, you will select the permissions that you would like to share with your client. For ease of use, we find most people will select "Request All Permissions", but this will ultimately depend on your agreement with your client. Once you have selected all the access permissions needed, click the button at the bottom that says Add My Colleague.
- You will next need to notify your client to login to their employer account and to look for a new message with the subject line that says Permission Request:
Please Note: If you quick-created an account on your client's behalf in step 3, they may need to request a password reset in order to log in. - When the client clicks the permission request link, they will be asked to allow or reject the connection. To allow the connection, they will need to confirm the permissions which you have requested to share in step 4:
Now that the connection has been established, you will notice some changes when you are ready to post on behalf of the client. There will be an option that says "This job is for an existing client" and a drop down box where you can select from your client list (this list is created by repeating the previous steps for each client you advertise for)
You can manage your clients from the My Clients page. You will be able to see how many jobs are posted for an individual client, when that client was added, the date of the last job for them was posted, post a new job, or delete the client if you no longer work with them.
We have created videos in case you would like to follow along with this process as well. Video #1 will be about creating the Ad Agency side connection and requesting permissions (steps 1-4 above) and video #2 will show the client side of the connection and granting permissions (steps 5-6 above).
Part 1 : Adding a Client to your Agency Account
Part 2: Client Granting Permissions To Agency
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