What Is a Contact Request and How Do I Respond?

During the process of creating a job seeker account, you have the option to upload a resume. If you upload a resume and make it public, your resume then is placed in the Resume Bank for employers to review.

Initially they will only see your resume information (education, work history, etc.) and not any contact information (name, email, phone). If the employer is interested in you, they can select your resume and proceed with a process to create a contact request, which is an offer of an opportunity they have for which they think you would be a good candidate. This request will then be sent to you via email. 

The contact request should contain information regarding the company hiring, the position being offered, and other pertinent details surrounding the opportunity. You will see two response button options in that message, Contact Me! or No Thanks ...

Clicking "Contact Me!" will take you to a page confirming that your response has been submitted. It will also send an email to the employer which will contain your contact information so they can follow through on reaching out to you via their preferred avenue of phone or email. Clicking this option does not automatically mean you have applied for the offered opportunity, but opens a dialogue with the employer. They will confirm directly what the next steps will be if you would like to pursue the offer further.

Clicking "No Thanks..." will end the process and no further information will be provided to the employer in terms of a way to directly contact you (name, email, phone). Please keep in mind that this option closes all means of contact by the employer. If you have follow-up questions to assess if you would be interested in the opportunity, you will need to click the "Contact Me!" button to open a dialogue with the employer. If you include any questions in your rejection, the employer will have no way to connect back to you with their answer.

Below you will find a sample image of what you will see when a contact request is sent to you. This image is only a test and a legitimate contact request will contain full job details. Please note the highlighted options to accept or decline the request: