Their are many possibilities as to why your card declined in our system. You card could have a daily limit, maybe YM Careers is not an approved vendor, the card information is incorrect, or the bank for your card mark the transaction as fraudulent, or site or payment processor error are some examples.
Please note: If your card declines, your job is saved. Simply go to the My Account page if you have rectified the issue with your card to complete your posting. You will see a new section in orange that says recently abandoned orders, click the link that say complete on the right.
Here are the most common decline messages, their known reasons, and what to do:
- Declined 15005: on your purchase card or P-card, we are not an an approved vendor
Contact your bank or AP department to lift the hold and approve us as vendor.
- Declined due to risk model: Your bank or AP mark this transaction as fraudulent.
Confirm that the card information is correct and contact you bank to notify that this is an approved transaction.
- Declined- Zip Code Couldn't be validated: Either the zip you have entered for the billing information is incorrect or possibly our system isn't recognizing the inform (system error)
Check the zip code you have entered, if you know the information to be true the call YM Finance at 860-437-5700 select prompt 5 for the finance team for assistance