When processing an order, you will be prompted to fill in a section on the checkout page regarding where you would like receipts/invoices sent:
Once the order is complete, you will receive a confirmation message that states that your order has been processed and will posted immediately. A receipt or invoice will be emailed to you within 30 minutes.
At this time, there is not an option within your account to retrieve a receipt or invoice. If you are in need of a copy of a receipt or invoice, a member of our support team can assist with this. Please email email@example.com for assistance. If you could provide following information in your email, it will help to speed the processing of your request:
- Company Name
- Name of Account Holder
- Email of Account Holder
- Approximate Date of Transaction
- Amount of Transaction
You can also reach support by phone at 860-437-5700 (option 1).